PlatedIn Privacy Policy

1. Introduction

PlatedIn ("we", "our", or "us") operates the PlatedIn mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. Please read this policy carefully. By using PlatedIn, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you register, we collect your name, email address, phone number, and city/state location.
• Profile Information: Chefs may provide additional details such as bio, specialties, cuisines, pricing, years of experience, and profile photos.
• Booking Information: Event date, time, location, guest count, and special requests when you create a booking.
• Messages: Content of messages exchanged between clients and chefs through the in-app messaging feature.
• Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number on our servers.
• Usage Data: We may collect information about how you access and use the app, including device type, operating system, and interaction data.
• Photos: Images you upload for your profile or chef portfolio, with your permission.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate bookings between clients and chefs
• Process payments and commissions
• Enable messaging between clients and chefs
• Display chef profiles and reviews to potential clients
• Send booking confirmations, updates, and notifications
• Improve and optimize the app experience
• Ensure compliance with our terms and policies

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Between Users: Client names and booking details are shared with chefs when a booking is made, and chef profiles are visible to clients.
• Payment Processors: We share necessary information with Stripe to process payments securely.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted passwords (bcrypt hashing), secure session management, and HTTPS encryption for data in transit. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Some information may be retained as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Third-Party Services

Our app integrates with third-party services including Stripe for payment processing. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

PlatedIn is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of the app after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@platedin.com

Last Updated: February 7, 2026